NetNavi helps small businesses in London and Orpington every day. Many owners ask the same question. What is the average cost of IT support for a small business. We guide you with clear numbers and real examples from more than 30 clients we worked with in the last year.
What You Pay For
You pay for three things.
• People. IT engineers, help desk agents, and technicians.
• Tools. Cybersecurity tools, cloud software, backups, and monitoring.
• Time. Fast support and the level of coverage you choose.
Average Monthly Cost
Most small businesses with 5 to 50 employees pay between £70 to £140 per user each month. This range comes from data we collected from our last 10 clients in London and Orpington. Companies with complex systems pay more. Simple setups pay less.
Basic IT Support Cost
A basic plan fits a small shop with 5 to 10 users.
• Around £250 to £600 monthly
• Help desk support
• Basic security
• Updates and monitoring
This works well for small teams that only need quick help when something breaks.
Managed IT Support Cost
Managed IT support fits businesses that want stable systems and strong security.
• Around £70 to £140 per user monthly
• Remote support
• Advanced cybersecurity
• Daily backups
• Full system monitoring
• Cloud management
This fits growing companies that want fewer issues and better uptime.
Project Based IT Cost
Some businesses only need help with one job.
• Network setup
• Office move
• Cloud migration
• Server install
Project cost ranges from £400 to £4,000. One of our recent clients in Orpington paid £900 for a complete network cleanup for a 10 user office.
What Changes the Price
Several factors change the total cost.
• Number of users
• Number of devices
• Industry rules
• Security level
• Cloud needs
• Support hours
For example, a finance client in central London paid 35 percent more because they needed stronger compliance rules and deeper monitoring.
Why Small Businesses Choose Managed IT
We asked new clients why they switched to NetNavi. These points repeated.
• They lost time fixing tech issues alone
• They wanted stronger cybersecurity
• They wanted a fixed monthly cost
• They wanted expert guidance for growth
Managed IT support stops downtime and protects your systems from cyber threats. Contact us Now !
Signs You Are Overpaying
Look for these signs.
• Slow response times
• No reporting
• No cybersecurity plan
• Frequent system issues
• No backups
If you see these signs, you do not get value for your money.
How NetNavi Helps
Our team checks your setup and gives one clear price. No hidden fees. No confusing plans. We share data from your systems. We tell you what you need and what you do not need. Our last 10 clients saved an average of 20 percent after switching to NetNavi. We keep your systems fast, safe, and ready for your team.
Final Advice
Small businesses in London and Orpington should expect to pay between £70 and £140 per user monthly for managed IT support. Your cost depends on your setup, your users, and your needs. Choose a provider that explains everything in simple terms and gives real numbers.
You can also explore our IT Support Services and our Managed IT Support Services pages. These pages explain how NetNavi protects your systems, supports your staff, and keeps your business running with stable and safe technology. Many of our clients in London and Orpington start with these pages to understand what level of support fits their team.
