Privacy Policy

NetNavi is a trading name of Omtrex Ltd. Omtrex Ltd is responsible for personal information collected through this website and through enquiries made to NetNavi.

Information we may collect

When you contact us we may collect your name, organisation, business email address, telephone number, the service you are interested in and any information you choose to include in your message. We may also receive limited technical information produced by our web server for security, diagnostics and fraud prevention.

Contact-form security and Google reCAPTCHA

Where enabled, our contact form uses Google reCAPTCHA to help distinguish genuine enquiries from automated abuse and spam. reCAPTCHA may process technical information about your browser, device and interaction with the page for security purposes. Google acts as a separate provider for that processing and its own privacy terms apply. We use reCAPTCHA only on the contact form and for website security and abuse prevention.

Cookies and similar technologies

We use strictly necessary technologies for website security, contact-form protection and to remember your privacy preferences. Optional analytics or marketing technologies are not activated unless you choose to allow the relevant category. You can change your choice at any time using Cookie Settings in the footer. See our Cookie Policy for more detail.

How we use your information

We use enquiry information to respond to you, understand your requirements, prepare proposals where requested, maintain appropriate business records and protect the security of our website and services. Depending on the circumstances, our lawful basis may include taking steps at your request before entering into a contract and our legitimate interests in operating and developing our business.

Who we share information with

We do not sell personal information. We may use trusted service providers that support our website, email, hosting, security or business systems. Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal rights.

How long we keep information

We keep enquiry and business correspondence only for as long as reasonably necessary for the purpose it was collected, including follow-up, contractual, accounting, security and legal requirements.

Your rights

UK data protection law may give you rights over your personal information, including rights of access, correction, erasure, restriction and objection in certain circumstances. You may also have the right to complain to the Information Commissioner’s Office.

Contacting us about privacy

For privacy enquiries, contact Omtrex Ltd, trading as NetNavi using the details on our contact page. Registered-office and company-registration details should be added here before final publication.