NetNavi | Microsoft 365

What microsoft 365 looks like in practice

Technology should make the business easier to operate. Our approach is to understand the users, sites, applications and risks first, then build a support model that is proportionate to the organisation rather than forcing every customer into the same package.

Secure identities

We help configure strong authentication and access controls around the accounts that provide access to business data.

Make collaboration simpler

Teams, SharePoint and OneDrive can be structured around how departments and sites actually work.

Control licensing

Regular review helps remove unused licences and align subscription levels with real user requirements.

Manage change

Joiners, movers and leavers are handled consistently so access is granted and removed in a controlled way.

What we can include

Microsoft 365 tenant administration
User licensing and cost review
Exchange Online and email configuration
Teams, SharePoint and OneDrive support
MFA, Conditional Access and identity security
User onboarding, offboarding and permissions

How we deliver the service

01

Discover

Understand users, systems, sites, suppliers, pain points and business priorities.

02

Stabilise

Resolve immediate risks, document the environment and establish support standards.

03

Improve

Implement agreed security, reliability and productivity improvements in sensible phases.

04

Review

Keep licensing, lifecycle, security and future projects under regular review.

Frequently asked questions

Do you supply Microsoft 365 licences?

Licensing can be included as part of the service or managed alongside your existing licensing arrangement.

Can you migrate email to Microsoft 365?

Yes. Migration planning can cover mailboxes, domains, identity, devices and user communication, with the approach tailored to the existing environment.

Can Microsoft 365 be backed up?

Microsoft provides platform resilience, but many organisations choose additional backup for recovery scenarios and retention requirements. We can discuss the right approach for your business.

Working with NetNavi

What this service looks like in practice.

Good IT is not just a collection of products. We look at how the service fits your users, sites, suppliers and day-to-day operations, then build a supportable environment around it.

Understand the environment

We start with the current setup, known problems, business priorities and dependencies. That gives us a practical baseline rather than making assumptions from a product list.

Plan the work

Changes are prioritised around risk, user impact and operational need. Where possible, disruptive work is planned around your working hours and important business periods.

Document and manage

Key systems, suppliers, licences, devices and configuration details are documented so support is repeatable and important knowledge is not held by one person.

Improve over time

Recurring faults, ageing equipment and avoidable manual work are opportunities to improve the environment rather than simply closing another support ticket.

Common conversations

When businesses normally speak to us.

The current IT provider is slow to respond or difficult to manage.
Systems have grown organically and nobody has a clear picture of the whole environment.
A move, expansion, acquisition or new site requires technology planning.
Users are losing time to recurring connectivity, device or application problems.
Management wants clearer costs, ownership and a sensible technology roadmap.

Not sure where the issue sits?

Run the eight-question IT Health Check for a quick view across identity, devices, resilience, connectivity and support.

Run IT Health Check Book a free IT review

Areas We Cover

IT support across London and the surrounding region

Our managed IT, cyber security, Microsoft 365, networking and infrastructure services are available across our core coverage areas, with remote support backed by planned onsite work.

IT Support in London IT Support in Kent IT Support in Essex IT Support in Surrey IT Support in Hertfordshire IT Support in Bromley IT Support in Orpington IT Support in Dartford IT Support in Sevenoaks IT Support in Croydon IT Support in Sidcup IT Support in Bexley